What happens after the closing date?
Housing associations will invite those who have said they are interested in a property to view it.
At the viewing you will be invited to look around the property and state whether you are interested. The housing association will normally offer the property to the person placed at the top of the band unless there is a reason that they cannot do this.
A housing association may have a policy which means it cannot house you, for example if you were previously a tenant of the association and you still owe the association rent arrears or you were evicted by them. If an association decides it is not possible to house you they should provide you with reasons in writing and explain how you can appeal. If you are not happy with the outcome, you you can approach the Independent Housing Ombudsman, they can be contacted at Norman House, 105-109 Strand, London, WC2R OAA.
If they are unable to offer the property to the applicant at the top of the list they will move to the next applicant and so on.
If on three occasions during a 12 month period you choose a property and are offered it, but refuse it, you will not be able to select another property for 12 months. This does not apply if you have been accepted under the law on homelessness.
If you have not selected a property for three months from the date you were accepted as homeless, or if during the first three months you have made selections and been successful, but refused the properties, we reserve the right to select one on your behalf. If our selection is successful and you are offered a property and then refuse, we may end our homelessness duty to you if we consider the property suitable for your needs. This means that your temporary accommodation would come to an end. You would, however, have a right to a review on our decision about the suitability of the property.
The housing association will write to successful applicants, advising them of the outcome of the selection process.We will also advertise the results at the same places we advertise the vacant properties. The results will show the number of points the successful applicant had, but we will not disclose personal details. This information will also provide a guide to you on how long you may wait before you are successful.
If you accept a property, your housing application will be automatically cancelled.